Frequently Asked Questions:
Q: How do I choose the right size urn for my loved one's ashes?
A: The typical way to calculate the correct size is to allow 1 square inch of space for each pound of weight the person was. If you fall right on the edge of two size choices, we recommend choosing the larger size to assure enough space.
Q: What materials are cremation urns made of?
A: Urns can be created from wood, metal, ceramic, glass. Our urns are created from wood, making them both durable and long lasting.
Q: Can I personalize a cremation urn?
A: Yes, in fact we encourage it. You can create a fully custom design, or choose a ready made design and add your loved one's name, dates of birth and death, or a favorite poem, a message in their signature, a line of their favorite song lyrics, or a scripture.
Q: How much do cremation urns cost?
A: Urns can cost as low as under $100 for mass produced choices, up into the thousands for more unique and handmade options.
Q: How long does it take to receive a cremation urn after ordering?
A: Urns that are ordered as they are shown in our shop and in stock can be shipped within 1 business day, most custom urns will ship within 5-7 days. If you are facing a time deadline always let us know so we can work with you to create a speedy and accurate urn that fits your needs.
Q: Can I purchase a cremation urn before my loved one passes away?
A: Yes, absolutely. We encourage it when possible. We also are having more and more people design and purchase their own urn exactly how they'd like it. We can then ship it to you to store, or we offer storage options where we can hold onto it until it is needed. In that case we would instruct you how to add our information into your estate plan and let others know of your urn choice and how to be in touch with us when it is needed.
Q: How do I properly care for a cremation urn?
A: Aspen Sky Designs offers wood urns, these urns must be kept indoors when used for display. We recommend keeping them out of high amounts of direct sunlight in order to minimize the fading of the hand painted artwork over the years. Keep your urn in a dry area, not high moisture or exposed to water. To clean, simply wipe with a cleaning cloth or even damp rag gently.
Q: Can I purchase a cremation urn for my pet?
A: Or smallest sizes work great for pet urns. We can create larger sizes if needed for horses or other larger animals as well. We will soon be offering custom pet designs as well.
Q: How do I seal a cremation urn?
A: Our urns do not require sealing if you place your bagged urns inside while still in the bag. If you choose to seal the urn you can use E-6000 adhesive or wood glue. Unscrew the bottom and place a line of glue around the lip of the inner bottom edge. Then replace the cover, screw back tight and allow to dry for 24 hours before placing right side up again.
Q: Can I display a cremation urn in my home?
A: Absolutely. Think of your cremation urn as a work of art combined with a remembrance piece. It is common for people also to choose a design that matches their own taste as well instead of a design that fits their loved one being honored. No guilt if you'd rather have a design that fits your own style.
Q: What is a keepsake urn?
A: A keepsake urn is typically a smaller urn used to store a portion of the ashes. These work great when ashes are divided between siblings or multiple people. Our smallest size urns are around 70 sq inches and work great for this purpose. We also offer sets of keepsake urns. If you're looking to get coordinating or similar style urns as a group.
Q: How do I fill a cremation urn with my loved one's ashes?
A: For Aspen Sky Designs urns you may place the entire bag of ashes directly in the urn. If you prefer to empty the ashes out of the bag simply do the following. Lay out newspaper or a towel. Turn your urn upside down, unscrew the cover on the bottom using a Phillips screwdriver. Then snip the corner of the bag or use a funnel, and carefully put the ashes into the urn. (If all the ashes don't fit you have a couple options. A) ceremoniously scatter the ashes at one or more sentimental places in honor of your loved one. B) Order a larger urn or a 2nd keepsake size urn to place remaining ashes.) After ashes, apply a line of glue to the top of the inner edge that will come in contact with the cover. Then replace the cover and screw on. Allow to dry for 24 hours before replacing urn to upright position.
Q: Can I return a cremation urn if I am not satisfied with it?
A: We want you to love the urn you have chosen to uniquely honor your loved one. We have a 14 day return policy on non-customized urns. If you discover that the urn is not ultimately what you'd like you can return it withing 14 days from the date of shipment. (Urns must be in original condition, no personalization or alterations to have refund approved).
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Looking for wording to add to an urn design?
Phrases can be the main feature or woven throughout other images. Words can be on the front, top, sides, bottom, or we can even add wording on the inside of the cover that only you'll see.
Other wording can be: scripture, dates of birth through death, favorite song lyrics, a line from a favorite poem or here are some suggestions to help inspire new ideas or use any of the following:
General phrases to add to urns:
eternal
the end of life is not the end of love
She lives on in the kindness she showed, the love she shared, and the memories she left us.
forever in our hearts
the bond of love continues on
Phrases for floral, nature inspired urns:
rest in peace, forever growing in our hearts
may your legacy inspired growth in others
may you find rest in the everlasting garden
blossom in the garden of eternity
eternally blossoming in the gardens of the heavens
Phrase ideas to add to music themed urns:
forever playing in the music of our hearts
his music lives on in our memoires
a true artist that created beauty with every note
a life that harmonized with the world around him/her.
May her music continue to transport us to a place of beauty and wonder